Technology

• 
  01

  Your account

  The workspace your agents run in is opened by you and billed to you. We are added as developers, and removed the same way.

• 
  02

  Your number

  The line you already publish keeps working. We put an agent on the end of it rather than asking anyone to learn a new number.

• 
  03

  Your data

  Recordings, transcripts and contact records land in systems you hold the keys to, never in an account only we can open.

• 
  04

  One brain

  Phone, web chat and messages share the same memory, so a caller who wrote in yesterday is not a stranger today.

• 
  05

  Rebuildable

  Prompts, flows and rules are written down and versioned. Nothing important lives only in a console nobody else opens.

• 
  06

  No lock-in

  Fire us and it keeps running. You keep the account, the number, the data and the build, because none of them were ours.

• 
  07

  Measured

  Cost, latency and outcome on every call, so a regression shows up in a number before it shows up in a complaint.

• 
  08

  Audited

  Consent and every change kept as a record, because a claim you cannot evidence is not a claim.

Your agents run on established voice infrastructure, on an account you open and pay for directly. We do not resell it, we do not mark up your minutes, and we never stand between you and the provider. On a call we will walk through exactly what yours would run on. See also integrations and security.